Personalized Customer Support that Garners a Personalized Thank You
In my two-plus years as a Technical Support Engineer at Imperva, I’ve handled a wide variety of customer cases. And I’ve had the satisfaction of helping resolve them quickly and successfully. But never before have I received a handwritten thank you note from an effusive customer.
Let me start at the beginning.
The customer first reached out to us with this...
Criminals, ATMs and a cup of coffee
In spring 2019, we discovered a new ATM malware sample written in Java that was uploaded to a multiscanner service from Mexico and later from Colombia. After a brief analysis, it became clear that the malware, which we call ATMJaDi, can cash out ATMs. However, it doesn’t use the standard XFS, JXFS or CSC libraries. Instead, it uses the...
ViceLeaker Operation: mobile espionage targeting Middle East
In May 2018, we discovered a campaign targeting dozens of mobile Android devices belonging to Israeli citizens. Kaspersky spyware sensors caught the signal of an attack from the device of one of the victims; and a hash of the APK involved (Android application) was tagged in our sample feed for inspection. Once we looked into the file, we quickly...
The Executive’s Guide to the CIS Controls
The Executive's Guide to the CIS Controls #outlook a{ padding:0; } body{ width:100% !important; } .ReadMsgBody{ width:100%; } .ExternalClass{ width:100%; } body{ -webkit-text-size-adjust:none; } body{ margin:0; padding:0; } img{ border:0; height:auto; line-height:100%; outline:none; text-decoration:none; } table td{ border-collapse:collapse; } #backgroundTable{ height:100% !important; margin:0; padding:0; width:100% !important; }...
Introducing Imperva Cloud Data Security!
We at Imperva are gearing up for the inaugural AWS re:Inforce event on June 25th and 26th in Boston, Massachusetts, where technical leaders will converge for security, identity, and compliance learning and community building. Imperva experts will be on hand this week in booth 827 on the exhibit floor to meet with our valued customers and those new to...
Centrify Closes Out a Busy June at AWS Re:Inforce and Identiverse
June has been a busy month in the cybersecurity space! It started off with InfoSec Europe and SailPoint Navigate, next week we’ll wrap up the month with AWS Re:Inforce – Amazon’s inaugural security-focused event – and Identiverse – the premier identity industry event. That’s a lot!
We love these opportunities to come together with our friends, partners, and colleagues and...
Not-so-dear subscribers
Many people have had a run-in with subscriptions to mobile content providers. They appear out of the blue, and get discovered only when account funds run dry. It might seem that the obvious solution is not to visit dubious sites and not to install apps from third-party sources. But, alas, these days such advice is clearly not enough. We...














